Six interactive capsules *

Training course including 6 digital interactive capsules lasting approximately 2 hours that aim to support all members of an organization in creating and maintaining a healthy work environment.

* The number of capsules and the total duration of training vary according to the course.

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CRHA Seal Approved

Training approved by the CRHA Order

With 12,000 certified professionals, the Ordre des conseillers en ressources humaines agréés is the reference for employee management practices. The College has approved and recommended our training path.

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Competency Assessment

Give value to learning with a skills assessment capsule. Concrete questions will allow you to check the extent of your theoretical, decision-making, and communication skills.

DISCOVER THE CAPSULES
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Interested in this turnkey learning experience?

To purchase 30 or more licenses for your organization, contact us.

Online Awareness Capsules

An individual learning solution that invites each person to discover all aspects of civility at work independently and to react to scenarios at their own pace. This solution is available for managers and employees.

2 comprehensive training paths are offered for employees and managers

A complete training solution for employees and managers

Illustration
It’s the Law!

Duration: 10 minutes

Objectives

  • Present the legal framework relating to psychological harassment at work
  • Specify the rights and obligations dictated by law
Civility and incivility
Civility and Incivility

Duration: 15 minutes

Objectives

  • Define the concepts of harassment, civility and incivility
  • Identify uncivil behaviour
  • Promote civil behaviour at work
Illustration of a civilian character
Civility Above All

Duration: 10 minutes

Objectives

  • Identify the impacts of civility and incivility at all levels of the organization
  • Explain the importance of prevention in maintaining a healthy work environment
Illustration of a civilian character
Civility Above All

Duration: 10 minutes

Objectives

  • Identify the impacts of civility and incivility at all levels of the organization
  • Explain the importance of prevention in maintaining a healthy work environment
Illustration of a character experiencing incivility
Intervening to Restore Civility

Duration: 15 minutes

Objectives

  • Present the roles and responsibilities of a person who has experienced incivility or witnessed incivility
  • Resolve a situation of incivility thanks to an adapted feedback strategy
Illustration of a character experiencing incivility
Intervening to Restore Civility

Duration: 15 minutes

Objectives

  • Present the roles and responsibilities of a person who has experienced incivility or witnessed incivility
  • Resolve a situation of incivility thanks to an adapted feedback strategy
Illustration depicting hybrid working
Civility in a Hybrid Work Environment

Duration: 20 minutes

Objectives

  • Discovering the challenges of digital civility
  • Identifying civil behaviours to adopt in a hybrid work environment
  • Applying possible solutions for improved communication and inclusion in a hybrid work environment
Illustration of a character with a trophy
Skills Assessment*

Duration: 20 minutes

Objectives

  • Test the competencies acquired in the previous capsules
  • Obtain a portrait of this knowledge by distinguishing three axes: Theoretical, decision-making and communication skills

*Optionnal : a certificate of achievement is issued at the end of the capsule.


Two versions offered
Québec

Adapted to Québec's legislative context for Québec businesses

If you work

  • In a private or public organization in Quebec 
  • In an organization that is based in Quebec
  • To the Government of Quebec 

From

85 $

Price per person / license*

Buy it now

*Are you interested in obtaining 30 or more licenses??
Contact us!

Canada

Adapted to the federal legislative context for companies across Canada

If you work

  • In a private or public organization at the Federal level
  • In an organization that is based outside of Quebec
  • To the Government of Canada

From

85 $

Price per person / license*

Buy it now

*Are you interested in obtaining 30 or more licenses??
Contact us!

Illustration
It’s the Law!

Duration: 10 minutes

Objectives

  • Present the legal framework relating to psychological harassment at work
  • Specify the rights and obligations dictated by law
Civility and incivility
Civility and Incivility

Duration: 15 minutes

Objectives

  • Define the concepts of harassment, civility and incivility
  • Identify uncivil behaviour
  • Promote civil behaviour at work
Illustration of a civilian character
Civility Above All

Duration: 10 minutes

Objectives

  • Identify the impacts of civility and incivility at all levels of the organization
  • Explain the importance of prevention in maintaining a healthy work environment
Illustration of a civilian character
Civility Above All

Duration: 10 minutes

Objectives

  • Identify the impacts of civility and incivility at all levels of the organization
  • Explain the importance of prevention in maintaining a healthy work environment
Illustration of a character experiencing incivility
Intervening to Restore Civility

Duration: 15 minutes

Objectives

  • Present the roles and responsibilities of a person who has experienced incivility or witnessed incivility
  • Resolve a situation of incivility thanks to an adapted feedback strategy
Illustration of a character experiencing incivility
Intervening to Restore Civility

Duration: 15 minutes

Objectives

  • Present the roles and responsibilities of a person who has experienced incivility or witnessed incivility
  • Resolve a situation of incivility thanks to an adapted feedback strategy
Illustration of a character reporting incivility
The Role of the Manager

Duration: 15 minutes

Objectives

  • Apply prevention strategies
  • Formulate effective feedback during an informal intervention
  • Intervene appropriately in the event of more serious incivility
Illustration depicting hybrid working
Civility in a Hybrid Work Environment

Duration: 20 minutes

Objectives

  • Discovering the challenges of digital civility
  • Identifying civil behaviours to adopt in a hybrid work environment
  • Applying possible solutions for improved communication and inclusion in a hybrid work environment
Illustration of a character with a trophy
Competency Assessment

Duration: 20 minutes

Objectives

  • Test the competencies acquired in the previous capsules
  • Obtain a portrait of this knowledge by distinguishing three axes: Theoretical, decision-making and communication skills

*Optionnal : a certificate of achievement is issued at the end of the capsule.


Two versions offered
Québec

Adapted to Québec's legislative context for Québec businesses

If you work

  • In a private or public organization in Quebec
  • In an organization that is based in Quebec
  • To the Government of Quebec

From

85 $

licence*

Buy it now

*Are you interested in obtaining 30 or more licenses??
Contact us!

Canada

Adapted to the federal legislative context for companies across Canada

If you work

  • In a private or public organization at the Federal level
  • In an organization that is based outside of Quebec
  • To the Government of Canada

From

85 $

licence*

Buy it now

*Are you interested in obtaining 30 or more licenses??
Contact us!

Illustration of a group of characters working in civility

Regardless of the work context, civility is always a must!

Illustration of a group of characters working in civility

Regardless of the work context, civility is always a must!

Illustration of characters representing civility and incivility

Contact us

Would you like more information about training paths? Or, do you have questions about purchasing multiple licenses? Do not hesitate to send us your questions, so that we can answer them.

Illustration of characters representing civility and incivility